success stories

"The outcomes of working together speak for themselves. I've achieved increased average retail sales, increased supplier funding through selling display space, great customer feedbac, and both stores are still growing year on year".

"instigo retail specialists have been in my stores numerous times and continue to give me and my new staff new retail ideas. Whether it is bulk stacking, disc displays or better ticketing, instigo has helped build an enhanced, professional retail presence".

"From my perspective a loyalty program gives my customers a reason to shop at my pharmacy, which helps to counteract the usual emphasis on price. The thing that most interested me when I first saw LifeClub at a trade fair was that customers could immediately see their points and dollar updates on the card, giving them a constant reminder of their reward."

"With two pharmacies, I am not always in store so they need to run without me. instigo helped me to build a human resources infrastructure that serves my existing pharmacies, but will also enable me to grow and develop my business. Through working with instigo to build structured human resources tools and develop better leadership styles - my staff turnover rate has decreased giving me a stable base on which to expand".