People Solutions

Pharmacy Solution Sales Training

“Every pharmacy wants to sell more, but how do I achieve it?”

The Solution Sales program trains staff to think in terms of health solutions and gives the team the confidence to always look for the total solution – whether it may be a product, service or current promotion. We help you differentiate your pharmacy to ensure that it is a genuine solution provider. One of our experienced pharmacy trainers will take your team on a journey and help them focus on signature categories to:

  • Deliver better patient outcomes
  • Learn how to solution sell
  • Focus on increasing basket size
  • Position your pharmacy as a genuine health destination

Right People in the Right Roles

“How do I get my team to do the things I need them to do?”

Your people are one of the most expensive business assets, so it makes sense to know that you are getting the best return on investment. instigo provides a work preference tool to  ensure you have the right people in the right roles.

The key benefits of the work preference profile are:

  • Understanding the key strengths and work preferences of the team leaders
  • Ensuring you have the right people in the right roles with the right goals
  • Easy to deploy and is perfect for teams with a mix of skill
  • Our trained pharmacy facilitators ensure the staff understand the team’s structure and dynamics, and their role in achieving pharmacy goals

Retail Training

“Does my pharmacy reflect my business offer and goals?”

The Retail Coaching Program and leadership workshops provide key staff and management teams with the necessary skills to perform their roles to the highest level.

You receive a game plan to maximise performance with:

  • Clearly defined goals and objectives
  • A team that has the necessary tools, knowledge and motivation to achieve the goals and objectives
  • A framework to ensure the staff feel empowered through delegation, appropriate
  • communication and have an understanding of their responsibilities and what is expected of them to achieve success
  • Confident and capable leaders and managers