When it comes to effective merchandising strategies for your business the old adage is true – if you can’t measure it, you can’t manage it. It is easy to look around your pharmacy and estimate what your key categories are. However, looks can be deceiving, and sales trends change over time; ‘traditional’ key categories may … Continue reading Merchandising By Numbers
Providing customer service is more than manning the check out. Providing exceptional customer service involves anticipating and meeting the needs of customers before, during and after a purchase. The aim is to engage the customer in such a way that they have positive emotional, psychological and/or physical ties with your store. One way this may … Continue reading Customer Service Excellence
instigo’s Digital Marketing Specialist wrote for Pharmacy Daily. The articles reflect the importance of social media for pharmacies to keep your community up to date with the latest health information, as well as, how to advertise your services to solidify your positioning as a health care destination.
Pharmacy Catalyst is proud to have the opportunity to work with so many talented pharmacists who have been recognised for their outstanding service to community pharmacy. The Pharmaceutical Society of Australia (PSA): New Fellows for Outstanding Service to the Profession On Friday 26th July 2019, The PSA announced several new Fellows in recognition of their … Continue reading New PSA fellows recognised for outstanding service to the profession & PSA announced 2019 Excellence Award winner
We are very pleased to announce that Pharmacy Catalyst have had two very worthy Pharmacists receive award recognition for their passion driving health initiatives and programs for their community. Peter Crothers (Towers Drug Co) has just been awarded the PSA Pharmacist of the Year. This comes off the back of winning the Pharmacy Catalyst Pharmacist … Continue reading Congratulations to our winners!