Do you want to find out more about professional services? Have you heard of Health Advice Plus?
Instigo’s General Manager, Andrew Pattinson, will be delivering an educational session alongside Kos Sclavos, offering valuable insight into professional services, including benchmarking, service delivery and consumer perceptions.
He will also be facilitating a panel of industry experts and community pharmacists who have implemented the Health Advice Plus program that Instigo delivers in conjunction with the Pharmacy Guild of Australia. Details of both talks are below.
Saturday Afternoon Educational: Benchmarking your pharmacy and extracting value from your professional services offer
How does your pharmacy compare when it comes to professional services? Are you maximising return on investment with your professional services offer? A leading provider of professional services in Australia with 10 years’ experience, Apotex will present a series of benchmarking data and insights. Find out how you compare, and what you and your pharmacy can do to get the most out of your professional services offer.
VENUE: Arena 1A
DATE: Saturday 11 March 2017, 2.05pm – 3.00pm
Panellists: Kos Sclavos, Health Strategist, Sinapse; Andrew Pattinson, General Manager, instigo
Sunday Morning Expert Panel: Health Advice Plus – Case Studies of Success
The Guild’s Health Advice Plus Program provides a suite of resources and operational processes, tailored to individual pharmacies. The program is designed to identify the earning capacity of the pharmacy and then provide the assistance required to secure that income. The aim has been to ensure that services delivered by community pharmacies are commercially and operationally viable, and provide quality health outcomes for patients. Hear firsthand how Health Advice Plus has improve the viability of a number of pharmacy businesses, and how the program can help you.
VENUE: Meeting Rooms 7 & 8
DATE: Sunday 12 March 2017, 11.00am – 11.45am
Facilitator: Andrew Pattinson, General Manager, Instigo
Panellists: John Dowling, President, Pharmacy Guild of Australia, Tasmania Branch; Elise Apolloni, Community Pharmacist; Bianca Havukainen, Consultant, instigo