About Us

WELCOME TO INSTIGO

Founded in 2004, instigo helps community pharmacies provide a differentiated offer and simplify store implementation by delivering effective professional services, loyalty, marketing, retailing and people solutions.

At instigo we are focused on one outcome; growing your pharmacy and retail business. Our solutions help give you the knowledge, skills and tools to allow your store to grow no matter the competition you face.

Pharmacy and retailing requires a unique set of skills and expertise in-store. For pharmacies, the provision of professional health advice continues to be the key to quality pharmacy practice, but with the numerous changes and challenges facing pharmacy, gaining a competitive advantage and retail expertise is increasingly important.

Our core team consists of:

Andrew Pattinson, GM

Shannon Kerr, Group Marketing

Nicole Hooley, Retail/Projects

Lea Bauckham, Business Development

Our dedicated professional services team consists of:

  • Mark Silcock
  • Bianca Havukainen
  • Ashley Smith
  • Sally Benedek